Privacy Policy

Last updated: September 24, 2026

TH Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains what information we collect when you visit our website or contact us, how we use it, and how we keep it safe.

Information We Collect

We collect information you provide directly to us, such as your name, email address, and phone number when you reach out through our contact page, email, or phone.

We also automatically collect limited technical information when you visit our website, including your IP address, browser type, device information, and the pages you access. This information is collected by our website security tools and server logs to protect the site from unauthorized access, block malicious activity, and keep the site running properly.

We do not collect sensitive personal information, financial data, or any information beyond what is necessary to respond to your inquiry or provide our services.

How We Use Your Information

Information you share with us is used solely to respond to your inquiry, provide IT support services, or communicate updates you have opted into. We do not use your information for marketing purposes beyond what you have explicitly agreed to.

Confidentiality

We take confidentiality seriously. Your personal information is never sold, rented, or shared with third parties for commercial purposes. Any information you share with us in the context of an engagement is treated as strictly confidential. Our service clients receive additional confidentiality protections outlined in their Client Service Agreement. We may share limited information with service providers who help us operate this website and respond to inquiries, such as our hosting provider, form processing service, and website security tools, and only to the extent needed for them to perform that function.

Cookies

Our website may use basic cookies to support site functionality and improve your browsing experience. We do not use tracking or advertising cookies. You can disable cookies in your browser settings at any time without affecting your ability to use our site.

Third-Party Links

Our website may contain links to third-party services or platforms. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.

Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse. Communications containing sensitive information should be directed to us through secure channels. If you believe your information has been compromised, please contact us immediately.

Data Retention

We keep contact information only as long as needed to respond to your inquiry or provide our services. IP addresses associated with suspicious or malicious activity, such as repeated failed login attempts, may be retained indefinitely to protect our website. Other technical log data is retained for a limited period and then deleted.

Your Rights

You may request to access, correct, or delete any personal information we hold about you at any time. To make a request, contact us at the address below and we will respond promptly.

Contact

For questions or requests regarding this Privacy Policy, please contact us at inquiries@thsolutions.vip.